FROM: Joe Michael, Chief Information Officer
SUBJECT: Cybersecurity Monitoring Services
RECOMMENDATION:
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Approve a proposed contract with Secureworks in the sum of $38,988 (plus applicable sales taxes) to provide cybersecurity detection and prevention and endpoint threat monitoring.
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BACKGROUND:
SBCERA is requesting to engage Secureworks to provide cybersecurity detection and prevention, along with endpoint threat monitoring. By contracting for these services, SBCERA can leverage Securework's detection algorithms which analyze and compare data from over 310 billion cyber-events daily, ensuring data coming into and out of our networks is being monitored for the latest threats. In addition, the services provides 24-hour, 365-day monitoring, allowing SBCERA information technology staff to focus on critical real time events as opposed to lower value monitoring and review of endless streams of data on a manual basis.
Staff reviewed the leading cybersecurity monitoring firms identified in the 2019 Gartner Group and 2018 Forrester Managed Security Services Provider (MSSP) reports. After reviewing managed cybersecurity monitoring approaches from other "magic quadrant" leaders, staff believes that the approach provided by Secureworks is the most robust solution and provides the fastest response time (within 15 minutes) of notification. It also allows for a tiered approached to detection based on perceived threat and time of day. Secureworks' solution combines both an on-premises solution which gathers data real-time as well as a cloud solution that analyzes that data against known threats. In addition, it includes data points from the desktops giving us a complete picture of traffic patterns. The solution provides the opportunity for us to add on (at an additional cost in the future) best practice response policy and procedure creation tailored to our environment, as well as access to a breach event response team. The team would be availab...
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